Last Updated: January 2026
Thank you for shopping at Nelvyra. We are committed to delivering your orders in a timely and secure manner.
We offer FREE SHIPPING on all orders, worldwide. No minimum purchase required!
Standard Shipping: 7-10 Business Days
All orders are processed and shipped within 1-2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a tracking number via email to monitor your package's journey.
Please note that delivery times are estimates and may vary depending on your location and customs clearance for international orders.
Once your order ships, you'll receive:
You can track your order using the tracking number provided in your shipping confirmation email.
For international orders, customers are responsible for:
These charges are not included in your order total and are determined by your local customs office.
If your package is lost or arrives damaged:
We will work with you to resolve the issue promptly, either through a replacement or full refund.
Once an order is shipped, we cannot change the delivery address. Please ensure your shipping address is correct before completing your purchase.
If you have any questions about shipping, please contact our customer service team at info@nelvyra.com.
Contact Information:
MERIDANI LIMITED - RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK HONG KONG
Business Registration Number: 79719365